Privacy Policy

T.E.A.M. Tree Service ("we," "us," or "our") operates the website at teamtree-service.com. This page explains how we handle information you provide when requesting a quote or contacting us.

What We Collect

When you submit a quote request form, we collect:

• Your name
• Phone number
• Email address (optional)
• Property address (optional)
• A description of the service you need

We do not collect payment information, and we do not use tracking cookies beyond basic, anonymous site analytics.

How We Use Your Information

The information you submit is used solely to respond to your quote request. We will contact you by phone or email to discuss your tree service needs. We do not use your information for any other purpose.

We Never Sell Your Information

We do not sell, rent, trade, or share your personal information with third parties for marketing purposes — ever. Your contact details stay with us and are used only to follow up on your request.

Mobile Messaging & SMS

If you provide your mobile phone number, we may send you SMS text messages related to your quote request — for example, confirming details, scheduling, and following up on the job. By providing your number you consent to receive these messages.

No mobile information is shared with third parties or affiliates for marketing or promotional purposes. Your mobile number and your consent to be contacted are never sold or shared.

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any text message, or reply HELP for assistance. Opting out of texts does not affect our ability to reach you by phone or email.

Data Retention

Quote request details are kept only as long as needed to complete your service inquiry. We do not maintain a marketing database.

Third-Party Services

Our website uses the following third-party services:

• Resend — delivers form submission emails to our inbox. Your form data passes through Resend's servers for delivery only.
• Twilio — delivers SMS text notifications and messages. Phone numbers pass through Twilio only to send those messages; Twilio does not use them for marketing.
• Cloudflare Turnstile — an invisible security check that protects the quote form from automated spam. No personal data is collected by this service.
• Vercel Analytics — anonymous page view data only. No personally identifiable information is collected.

Contact Us

If you have questions about this policy or want to request deletion of your data, contact us at:

• Phone: (813) 333-3206
• Web: teamtree-service.com/contact